Privacy Policy

1) Introduction

TECHMONKS PLAY (“Platform”, “we”, “our”, “us”) is an online learning OTT-style platform owned and operated by TECHMONKS. We value your trust and are committed to protecting your privacy.

TECHMONKS PLAY is an OTT-style learning platform providing educational and skill-development content. It does not offer professional certification, job placement, or employment guarantees.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use the Platform. This policy is designed to be consistent with applicable Indian law, including the Information Technology Act, 2000 and rules made thereunder, and is DPDP Act, 2023 ready.

2) Information We Collect

3) How We Use Your Information

• Account creation and management
• Providing learning content and Platform features
• Progress tracking and “Continue Watching”
• To manage subscriptions, plan eligibility, feature access, and subscription expiry (Free / Starter / Pro / Elite)
• Certificate issuance
• Customer support
• Platform improvement and troubleshooting
• Legal compliance

We do not sell your personal data.

4) Cookies & Tracking Technologies

Cookies are small files stored on your device. We use cookies primarily for login/session management, remembering preferences, and basic analytics (if enabled). You can control cookies via browser/device settings. Disabling cookies may impact core features like staying logged in.

5) Data Sharing & Third Parties

We may share limited data with third parties only as needed to operate TECHMONKS PLAY, such as:

• Razorpay (payments)
• Vimeo (video streaming/player)
• Cloud infrastructure providers (hosting, storage, databases)
• Analytics tools (if any)

We do not allow unauthorized third-party access to your data. We may disclose information where required by law or to protect our rights and safety.

6) Data Storage & Security

We use reasonable security measures such as secure servers, encryption in transit (where applicable), access controls, and monitoring. No system is 100% secure, but we follow best practices to reduce risk.

7) User Rights (India-Focused)

Subject to applicable law (including the DPDP Act, 2023 where applicable), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (subject to legal limits)
• Withdraw consent (where applicable)

8) Data Retention

We retain data as long as your account is active and as needed for providing the Platform. Some data may be retained longer for legal, accounting, or fraud-prevention purposes.

In case of account suspension or termination, certain data may be retained as required by law or for dispute resolution.

9) Children’s Privacy

TECHMONKS PLAY is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided data, please contact us.

10) Certificates & Public Verification

TECHMONKS PLAY may provide a public certificate verification feature. Public verification is designed to show only limited data such as:

• Name
• Season completed
• Completion/issuance date

We do not expose private information such as email address, phone number, or payment details on public verification pages.

11) Changes to This Privacy Policy

We may update this policy from time to time. Updates will be reflected with a revised “Last Updated” date. Continued use of the Platform implies acceptance of the updated policy.

12) Governing Law

This Privacy Policy is governed by the laws of India. Jurisdiction shall be India, as permitted by applicable law.

13) Contact Information

For privacy-related questions or requests, contact:

• Email: support@techmonksplay.com
• Platform: TECHMONKS PLAY (by TECHMONKS)